Privacy Policy
Last updated:
Data Privacy Act (RA 10173) Compliance
Clinic is committed to protecting your personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173).
What Data We Collect
- Personal Information: Name, birthdate, sex, contact details
- Medical Information: Medical history, diagnoses, prescriptions, lab results
- Financial Information: Billing and payment records
- Usage Data: System access logs, IP addresses
How We Use Your Data
- To provide medical care and treatment
- To maintain accurate medical records
- To process billing and insurance claims
- To comply with legal and regulatory requirements
- To improve our services (with your consent)
Your Rights
Under RA 10173, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of data (subject to legal requirements)
- Withdraw consent for data processing
- File a complaint with the National Privacy Commission
Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Access controls and role-based permissions
- Audit logging of all data access
- Secure data transmission and storage
- Regular security assessments
Data Retention
We retain medical records for a minimum of 10 years as required by Philippine law, or longer if required by legal or regulatory obligations.
Contact Us
For privacy-related inquiries or to exercise your rights, please contact:
Animal Shelter Veterinary Clinic Makati
Pablo Ocampo St.San Antonio Makati City
Phone: 09757387628
National Privacy Commission
You may file complaints with the National Privacy Commission:
Website: www.privacy.gov.ph
Email: info@privacy.gov.ph
Hotline: (+63 2) 8234-2228